Keep dispatch and field technicians in constant communication with each other by employing hh2 Field Service into your service management operations. Information entered into a work order is available immediately out in the field. Your technicians can access the work order on a tablet right away, bringing a mobile workflow to an extremely mobile job. Syncs seamlessly with Sage 300 Construction and Real Estate or Sage 100 Contractor.
Service Management on the Go...
Apps available for:
Web service compatible with:
Internet Explorer 11
and Microsoft Edge
Safari for Mac or iOS
Provide a real-time envinronment for dispatch and technicians to work together.
Dispatch can key in work orders using their accounting system or on the hh2 Dispatch application. Within the app, dispatch can keep an eye on technician locations and trip status to enable them to quickly assign new work orders as the technician becomes available.
Technicians will be able to see the work orders assigned and quickly get directions using integrated maps. To keep dispatch accurately informed, the technician can fill out trip status and complete tasks that are listed out on an action sheet.
hh2 Field Service keeps a detailed history of previous work orders completed, allowing your technicians to view work that was previously done at each location. Technicians can quickly look up the history of service on individual pieces of equipment on-site.
No internet connection, no problem. Technicians can continue to use the hh2 Field Service mobile app while offline. When a connection to the internet can be established, anything entered offline will sync over.
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Find out how hh2 Cloud Services can help you speed up your construction processes. Feel free to request a free demonstration or contact us today.
Elegant Time Entry for Sage 300 CRE, Sage 100 Contractor , Viewpoint and ComputerEase
A lot more than just reports
Service management on the go
All vital employee information in one central location
Mobile AP routing and invoicing.
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